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01-21-2022 09:44 PM
Error---->>HP client security password manager cannot access password manager data from elevated process.
The support team didn't solved the query.
Worst support
Upon clicking password manager this pops-up.
problem --
Unable to use saved passwords via fingerprint authentication.
Solved! Go to Solution.
Accepted Solutions
01-21-2022 10:12 PM - edited 01-21-2022 10:13 PM
Hi @Aditya_1998
Welcome to the HP Support community.
It seems to me that you may be using an older version of the product HP Client Security Manager. Latest version is 10.1 and deprecates identity and authentication features (from earlier versions). Here is a link to the latest version 10.1 >> https://ftp.hp.com/pub/softpaq/sp113001-113500/sp113277.exe
If you decided to do it, the older version is 9.6 and it can be re-downloaded and re-installed from this file >> https://ftp.hp.com/pub/softpaq/sp111001-111500/sp111031.exe
With the latest versions of Client Security Manager, HP is trying to move away from non-essential features and only keep essential HP features for security. Those "non-essential" security features can be used by Windows built-in options or via 3rd party apps.
Just a generic suggestion about the message you get "HP client security password manager cannot access password manager data from elevated process." - is it possible to run the process without elevating it, without responding YES to the User Account Control message upon elevation ?
I know it may not be what you wanted originally, but you may also consider using a 3rd party password manager. I would highly recommend the KeePass options (KeePass, KeePassX, etc) which are open source, reliable and security password storage and manager
Hope this helps.
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
01-21-2022 10:12 PM - edited 01-21-2022 10:13 PM
Hi @Aditya_1998
Welcome to the HP Support community.
It seems to me that you may be using an older version of the product HP Client Security Manager. Latest version is 10.1 and deprecates identity and authentication features (from earlier versions). Here is a link to the latest version 10.1 >> https://ftp.hp.com/pub/softpaq/sp113001-113500/sp113277.exe
If you decided to do it, the older version is 9.6 and it can be re-downloaded and re-installed from this file >> https://ftp.hp.com/pub/softpaq/sp111001-111500/sp111031.exe
With the latest versions of Client Security Manager, HP is trying to move away from non-essential features and only keep essential HP features for security. Those "non-essential" security features can be used by Windows built-in options or via 3rd party apps.
Just a generic suggestion about the message you get "HP client security password manager cannot access password manager data from elevated process." - is it possible to run the process without elevating it, without responding YES to the User Account Control message upon elevation ?
I know it may not be what you wanted originally, but you may also consider using a 3rd party password manager. I would highly recommend the KeePass options (KeePass, KeePassX, etc) which are open source, reliable and security password storage and manager
Hope this helps.
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
01-21-2022 10:25 PM
Hi!
Thanks for the immediate reply.
Coming to your question : is it possible to run the process without elevating it, without responding YES to the User Account Control message upon elevation ?
No able to running
01-26-2022 04:21 AM - edited 01-26-2022 04:22 AM
@Aditya_1998 wrote:Can you suggest some tools, that just worked like Hp password manager with fingerprint authentication?
Personally, I am not aware of any which is free of charge. There are some paid options you might want to explore via Google search, for example. You could search for "password manager with fingerprint authentication" or "password manager with biometric authentication"
*** HP employee *** I express personal opinion only *** Joined the Community in 2013