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‎07-01-2020 05:07 AM

HP Recommended
Product: HP ENVY X 360 Convertible 15-cn0xxx
Operating System: Microsoft Windows 10 (64-bit)

Hi HP

My hp command center does not work.

When ever I chose an option , it looks like as if it does not work because my fan speed does not change.

When ever I close my laptop's lid or put it in sleep mode and start my laptop again then there is no option selected on hp command center.I have reinstalled hp command center several times but it does not help me.

I hope so that you will help me.

Thanks.

 

1 REPLY 1

‎07-05-2020 08:42 AM

HP Recommended

@john7500,

 

Welcome to the HP Support Community!

 

I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need a few more details and I would appreciate if you could, perhaps elaborate on your concern.

 

  • What is the exact model and the product number for your computer?
  • Are you talking about the Omen command center?
  • Can you share a picture of the command center you are referring to?

 

Look forward to hearing from you and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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