Hp laptop wont power on

[Msbranton]

My battery swoll up and I guess my laptop died even tho I know I had powered it off and unplugged it before I left. We'll I come back and ot wont power on and the battery swollen. I got a new battery and it still wont power on. Nothing comes on but the light where you put the plug is on and it's solid orange.. I need my laptop to work. Please help

[VikramTheGreat]

Hi @Msbranton,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I understand how urgent this is for you, especially after replacing the battery and still seeing no life in your HP laptop. A swollen battery can sometimes cause internal damage, so let’s go through the recommended steps:

What the Solid Orange Light Means

• A solid orange charging light usually indicates the battery is charging or the system is in a low-power state.
• If the laptop doesn’t power on, the issue may be: 
  • Damaged internal components from battery swelling.
  • Loose or disconnected battery cable.
  • Motherboard or power circuit failure.

Steps to Troubleshoot

1. Hard Reset

• Disconnect the charger and remove the battery (if removable).
• Press and hold the Power button for 15 seconds.
• Reconnect the charger (leave the battery out if possible) and try powering on.
   

2. Check Battery Seating

• Ensure the new battery is properly installed, and its connector is fully engaged.
• If the battery is internal, verify the cable is firmly connected.
   

3. Try AC Adapter Only

• Remove the battery and connect only the charger.
• If the laptop powers on, the issue may be with the battery or its connection.
   

4. Inspect for Damage

• Swollen batteries can warp the chassis and damage the motherboard or trackpad.
• If you see bulging or bent panels, internal components may be compromised.
   

5. BIOS Recovery

• If the laptop shows no display but the light is on: 
  • Hold Windows + B, then press and hold Power for 2–3 seconds.
  • Release Power but keep holding Windows + B until the  BIOS recovery screen appears.
     

6. Test Charger

Confirm the charger is working by testing with another HP laptop or using a multimeter.

I hope this helps.

Take care and have an amazing day!
 

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Regards,

VikramTheGreat