• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎08-19-2022 05:17 PM

HP Recommended
Product: No internet,just mobile hotspot
Operating System: Microsoft Windows 10 (32-bit)

To be honest I'm not adept with knowing all keys functions on my hp.My first ever hp and I had windows 10 placed into my wee machine.Im so sure that it's a simple fix.Unfortunately I'm not the savviest of folk with pcs.I hope I've explained in detail for anyone who wishes to come to my aid.thanks Jaki

Category:
1 REPLY 1

‎08-19-2022 06:31 PM

HP Recommended

Hello @Jaki49_ 

 

Your old notebook model is not compatible with Windows 10. HP only supports Windows 8.1. I would recommend you to ask a good friend/acquaintance who knows computers well.

 

My recommendation

A free open-source Linux operating system should be installed (e.g. the very fast Lubuntu for older computers).

 

If it's just about writing a few documents and surfing the Internet, then that's completely sufficient. Moreover, it offers you more security than Windows!

 

Do you need more help ?

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.