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Chey7
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Message 1 of 2
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I can't download an app called Origin

HP Recommended
Cloudbook
Microsoft Windows 10 (64-bit)

I can't download an app for a game because it says i need MSVCP140.dil to access it and also VCRUNTIME140.dil was not found

1 REPLY 1
WAWood
Level 16
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Message 2 of 2
Flag Post
HP Recommended

@Chey7 

Those DLL files are run-time libraries that the game evidently needs.

 

HP does not supply these libraries, nor does Microsoft on an individual basis.

 

Whenever I've installed anything that needs libraries like these, the installer routine detected that and automatically downloaded and installed the libraries -- from that software vendor.

 

You will need to contact the software vendor to get these libraries from them.  Do not search the Internet looking for these libraries as that is a real easy way to accidentally download malware and corrupt your PC.



I am a volunteer and I do not work for, nor represent, HP
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