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Message 1 of 2
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Flag Post

I can't find an HP Care pack for my notebook

HP Recommended
HP ZBook 17 G3
Microsoft Windows 10 (64-bit)

Hi everyone,

I want to renew my HP Care Pack but on the website I can't find a suitable offer for my notebook.
Until last year I had an HP 3y Nbd Onsite With ADP G2 NB Only SVC (UC279E), but today I can't find a suitable pack.

Can you suggest what I should buy?
I thank you all!

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HP Recommended

@Rasta90 

 

I believe we are in the same boat - and not going anywhere.

 

I have a four year old Zbook 17 G3 - which, by the way, has been a magnificent beast - and only this week developed a memory issue in one of the four 16GB memory modules.

 

Also, the four year (yes, four) Care Pack expired in April 2020.

 

No real complaints - the only point - we can no longer get a Care Pack - system is past age when this is possible.

 

So, what to do?

 

Example

We have to decide whether to

  • Purchase an out-of-warranty service contract / subscription (if available),
  • Consider paying for any future issues, 
  • Move on - purchase new Zbook (or other) replacement

 

You can try to call / contact Care Pack - I have some limited information for doing so, though I cannot really verify that it is useful in your region.

 

Care Pack - Optional Coverage Plans

Select Region (top right) > Enter your product number in the form to view available Warranty plans for your device

 

Thank you for participating in the HP Community Forum.

We are a world community of volunteers dedicated to supporting HP technology

Stay Safe - Save Lives - Help a Friend (or Community member) in need!

 

Dragon-Fur

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