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- HP Community
- Notebooks
- Notebook Software and How To Questions
- I can't find an HP Care pack for my notebook

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05-10-2020 06:42 AM
Hi everyone,
I want to renew my HP Care Pack but on the website I can't find a suitable offer for my notebook.
Until last year I had an HP 3y Nbd Onsite With ADP G2 NB Only SVC (UC279E), but today I can't find a suitable pack.
Can you suggest what I should buy?
I thank you all!
05-10-2020 09:15 AM
I believe we are in the same boat - and not going anywhere.
I have a four year old Zbook 17 G3 - which, by the way, has been a magnificent beast - and only this week developed a memory issue in one of the four 16GB memory modules.
Also, the four year (yes, four) Care Pack expired in April 2020.
No real complaints - the only point - we can no longer get a Care Pack - system is past age when this is possible.
So, what to do?
Example
We have to decide whether to
- Purchase an out-of-warranty service contract / subscription (if available),
- Consider paying for any future issues,
- Move on - purchase new Zbook (or other) replacement
You can try to call / contact Care Pack - I have some limited information for doing so, though I cannot really verify that it is useful in your region.
Care Pack - Optional Coverage Plans
Select Region (top right) > Enter your product number in the form to view available Warranty plans for your device
- Care Pack Overview (Scroll down > view / find phone contact number)
- Care Pack Central
- Care Pack Services Definitions
- HP Consumer Services (Care Pack and Service Purchase Information)
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