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Ramarothole
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Message 1 of 2
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I can’t get pass or out of verify your identity screen

Wanted to start using it

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HP Support Agent
HP Support Agent
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Message 2 of 2
41
Flag Post
HP Recommended

I can’t get pass or out of verify your identity screen

@Ramarothole,

 

Welcome to the HP Support Community!

 

I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need a few more details and I would appreciate if you could, perhaps elaborate on your concern.

  • What is the exact model for your computer?
  • What is the operating system you are using?
  • What is the exact issue you are facing?
  • Have you performed any troubleshooting steps before posting?

Look forward to hearing from you and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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