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DPpete78
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Message 1 of 2
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I cannot play my DVDS which are essential to my work. I insert a DVD and nothing happens.

HP Recommended
HP G62-225DX Notebook
Microsoft Windows XP

I am Pete.  and my phone number is [Personal Information Removed] and my email is [Personal Information Removed].

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WAWood
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Level 16
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Message 2 of 2
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HP Recommended

@DPpete78 

First off, we are not HP Tech Support, so we don't have access to email or phones to contact customers,

 

Second, you claim your PC is running XP and if that is the case, it's likely that no modern optical media is going to work because that will expect current software, and the XP optical disk software is too old to work properly anymore.

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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