• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP G62-225DX Notebook
Microsoft Windows XP

I am Pete.  and my phone number is [Personal Information Removed] and my email is [Personal Information Removed].

1 REPLY 1
HP Recommended

@DPpete78 

First off, we are not HP Tech Support, so we don't have access to email or phones to contact customers,

 

Second, you claim your PC is running XP and if that is the case, it's likely that no modern optical media is going to work because that will expect current software, and the XP optical disk software is too old to work properly anymore.



I am a volunteer and I do not work for, nor represent, HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.