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I did an update through the HP Support Assistant App, and now my accounts auto logout

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HP Laptop 15-bs1xx
Microsoft Windows 10 (32-bit)

I did an update through the HP Support Assistant App the other day, and now almost every time I go on Mail, Teams, Chrome, etc. I have to re-login or fix my account. It is very annoying and I would really like to fix it. If anyone has had the same problem, and was able to fix it, please let me know. I think the update I did was something to do with my processor, and it said everything was good, but now my accounts are all auto logging out. Please help.

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HP Support Agent
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@JakeWilliamson

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

  • Click menu button
  • Select settings in Chrome.
  • Scroll down to the bottom of the Settings page and select Advanced option. 
  • Then “Allow Chrome Sign-in” option here off/on

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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All my apps are set to auto signin and sync, but I still have to fix them constantly. the main ones are: Chrome, Mail, Microsoft To Do, OneNote, Teams. Although they are mostly Microsoft Apps, it only happened after i did a System BIOS Update (Intel Processors).

 

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Version F.52

 

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HP Support Agent
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Message 5 of 5
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@JakeWilliamson

Thank you for posting back.

 

As we have limited support boundaries in the support community as of now.

I would request you to reach out to our HP Smart Friend Support and our Support Engineers should be able to sort this out. HP Smart Friend Support can be reached by clicking on the following link: www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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