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- I do not have an invoice for the purchase of the computer

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06-09-2021 08:45 PM
Product Name : HP Laptop 15-da2xxx
Product number: 8XF55EA#ABV
I bought the laptop from UAE and now I live in Turkey but I don't have the invoice for the purchase of the computer, I want to send the computer to the service center to fix the display card but they need the invoice which I don't have. How can I get the invoice from UAE hp center??
Note1 : I don't know the person who purchased the computer from UAE and I cannot communicate with him.
Note2 : Warranty valid until 24/7.
06-11-2021 08:58 AM
Hi @MalekAbo,
Welcome to the HP Support Community.
As this is a hardware issue, I'd suggest you Contact HP in your region regarding the service options for your computer.
If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.
Have a great day!
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