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HP Recommended
HP Laptop 15-db0xxx

I have a big issue, when i try to acces to my advanced options on my bios, i can't see them, how can i solve? i've already read that hp lock that option, there's a way i can unlock?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Momspag3tti HP has locked a few settings on your computer which are being managed by the system configuration as the device is configured to its optimal performance.

 

There's no way of resetting or changing these locked settings via HP articles or assistance,

You could unlock and make changes at your own discretion using 3rd party tools, however, HP doesn't recommend the same nor has information about the tools used

 

P.S: Welcome to HP Community 😉

 

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us, 

have a good day, ahead.

Riddle_Decipher
I am an HP Employee

View solution in original post

3 REPLIES 3
HP Recommended

@Momspag3tti HP has locked a few settings on your computer which are being managed by the system configuration as the device is configured to its optimal performance.

 

There's no way of resetting or changing these locked settings via HP articles or assistance,

You could unlock and make changes at your own discretion using 3rd party tools, however, HP doesn't recommend the same nor has information about the tools used

 

P.S: Welcome to HP Community 😉

 

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us, 

have a good day, ahead.

Riddle_Decipher
I am an HP Employee

HP Recommended

Thanks man, you were really helpful, have a great day

HP Recommended

@Momspag3tti I appreciate that, and you have a good day, too,

Take care.

Riddle_Decipher
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.