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‎09-12-2019 10:01 PM

HP Recommended
Product: Pavilion X360 15-cr0xxx convertable
Operating System: Microsoft Windows 10 (64-bit)

I have a new Laptop X360 convertible 15-cr0xxx and I purchased a HP Executive tablet pen but alas I can not get the pen to work and for that matter I don`t even know if the pen actually works, I was looking for drivers or any other help I can get.

5 REPLIES 5

‎09-12-2019 10:08 PM

HP Recommended

@JJA14 

 

Did you check the following list before buying the pen ?

 

     https://support.hp.com/au-en/document/c05166879 

 

If YES they are compatible, please download, install and reboot. If NO, return it and get your money back.

 

           ftp://ftp.hp.com/pub/softpaq/sp80001-80500/sp80343.exe

 

Regards.

BH
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‎09-12-2019 11:29 PM

HP Recommended

No joy did not work

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‎09-13-2019 05:24 PM

HP Recommended

well that did not work sorry not msay

 

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‎09-14-2019 02:24 PM

HP Recommended

Your link to the list you refer

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‎09-15-2019 10:01 AM

HP Recommended

@JJA14,

 

Welcome to the HP Support Community!

 

Please refer to the below article for the pen compatibility list.

 

https://support.hp.com/in-en/document/c05166879

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

 

The_Fossette
I am an HP Employee

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