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03-31-2023
01:34 PM
- last edited on
04-03-2023
07:03 AM
by
JessikaV
Hello HP community:
Recently, I have been experiencing issues finding the PCI driver for my old HP laptop G6-2264CA
with serial number [Personal Information Removed]
I have searched on the HP support page, and I only find drivers that are compatible with Windows 8. However, I need to update the driver to make it work properly on my current operating system windows 10 64-bit.
I have followed the steps to find the hardware identifier of the PCI device I need to update, and the identifier that appears in the properties window is "PCI\VEN_10EC&DEV_5229&SUBSYS_1849103C&REV_01".
Could you please help me find the specific PCI driver for my laptop model?
I appreciate any help you can provide.
Best regards,
Dayron Simón as D
Solved! Go to Solution.
Accepted Solutions
03-31-2023 03:01 PM
You're very welcome.
03-31-2023 02:46 PM
Hi:
You need this driver for the PCI Device:
Realtek USB and PCIe Media Card Reader Driver
https://ftp.hp.com/pub/softpaq/sp84501-85000/sp84713.exe
One of the unknown devices probably needs this driver:
HP 3D DriveGuard software
https://ftp.hp.com/pub/softpaq/sp64001-64500/sp64144.exe
After you install the drivers, please post the hardware ID for the remaining unknown device.
Use this guide for how to find the hardware ID for a device:
How to Find Drivers for Unknown Devices in the Device Manager (howtogeek.com)
03-31-2023 03:56 PM
Hi:
The remaining device needs this driver...
HP Wireless Button Driver
04-01-2023 06:56 AM
Hi:
W10 should have installed a default driver for the AMD graphics adapter your notebook comes with (should be the AMD Radeon HD 7520G).
You can try the AMD beta driver directly from the AMD website and see if that works better than the driver W10 installed.
It's the second one listed under the W10 64 bit driver section: Radeon Software Crimson Edition Beta