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HP Recommended

Hello HP community:

 

Recently, I have been experiencing issues finding the PCI driver for my old HP laptop G6-2264CA

with serial number [Personal Information Removed]

 

 I have searched on the HP support page, and I only find drivers that are compatible with Windows 8. However, I need to update the driver to make it work properly on my current operating system windows 10 64-bit.

adm.jpg

I have followed the steps to find the hardware identifier of the PCI device I need to update, and the identifier that appears in the properties window is "PCI\VEN_10EC&DEV_5229&SUBSYS_1849103C&REV_01".

 

Could you please help me find the specific PCI driver for my laptop model?

I appreciate any help you can provide.

 

Best regards,

Dayron Simón  as D

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

You're very welcome.

View solution in original post

13 REPLIES 13
HP Recommended

Hi:

 

You need this driver for the PCI Device:

 

 Realtek USB and PCIe Media Card Reader Driver

 

https://ftp.hp.com/pub/softpaq/sp84501-85000/sp84713.exe

 

One of the unknown devices probably needs this driver:

 

HP 3D DriveGuard software

 

https://ftp.hp.com/pub/softpaq/sp64001-64500/sp64144.exe 

 

After you install the drivers, please post the hardware ID for the remaining unknown device.

 

Use this guide for how to find the hardware ID for a device:

 

How to Find Drivers for Unknown Devices in the Device Manager (howtogeek.com)

HP Recommended

Thanks for the prompt reply. Right now I try what you tell me. 👍

HP Recommended

You're very welcome.

HP Recommended

Actually two of the drivers were fixe 🙏 only one is missing unknown.

And this is the Hardware ID: 

 

ACPI\VEN_HPQ&DEV_6001

ACPI\HPQ6001

*HPQ6001

HP Recommended

Hi:

 

The remaining device needs this driver...

 

HP Wireless Button Driver

 

https://ftp.hp.com/pub/softpaq/sp77501-78000/sp77545.exe 

HP Recommended

Brother Thank you very much. Solved all drivers 💪💛

I´ve benn looking those  drivers  for days and nothing, until I decided to write to the community. 🙏

HP Recommended

Anytime. 

 

Glad to have been of assistance. 

HP Recommended

I have one last doubt. What would be the right video driver for this model with Windows 10.

Because I'm opening a game like dota that doesn't ask for much graphic for example, and it's running so slow.

HP Recommended

Hi:

 

W10 should have installed a default driver for the AMD graphics adapter your notebook comes with (should be the AMD Radeon HD 7520G).

 

You can try the AMD beta driver directly from the AMD website and see if that works better than the driver W10 installed.

 

It's the second one listed under the W10 64 bit driver section:  Radeon Software Crimson Edition Beta

 

A6-4400M with Radeon™ HD 7520G Drivers & Support | AMD

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