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‎03-25-2019 05:59 AM

HP Recommended
Product: Example: Pavilion dv6 119tx
Operating System: Microsoft Windows 7 (64-bit)

Whenever I install my graphics driver and restart my pc my window not working. It shows that win is loading but after some time it shows a black screen. The same problem comes on 7, 8 & win 10.  I also off win update option after reinstall win and then install the driver then the same problem comes.

 

Plz, give me a solution to this problem.

 

 

 

 

3 REPLIES 3

‎03-25-2019 07:52 PM

HP Recommended

@luvywilson 

 

Install and update the INTEL graphics FIRST.

 

REO

 

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‎03-25-2019 11:10 PM

HP Recommended

Can you plz provide me a proper link for update driver because if i will update my window than it will go on black screen after resrart. 

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‎03-25-2019 11:25 PM

HP Recommended

@luvywilson 

 

https://ftp.hp.com/pub/softpaq/sp55001-55500/sp55098.exe

 

REO

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