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HP Recommended
Microsoft Windows 10 (64-bit)

Serial number- [Personal Information Removed]

 It is - 15q-ds0009TU

Please help.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello @tanmay111 

 

(1) Power off notebook

(2Disconnect charger

(3Press and hold <power> button for 30 seconds

(4Connect charger

 

(5) Follow --->>> BIOS Recovery Reinstall with USB

Use another Windows 10/11 computer to create <USB flash drive>

HP Notebook System BIOS Update 

F.42 Rev.A50.9 MBAug 15, 2022Download

Use a FAT32-formatted small <USB flash drive> (Type USB 2.0)

  

(6) Repeat reflash procedures:

  • windows + b <USB flash drive> not connected
  • windows + v <USB flash drive> not connected
  • windows + b <USB flash drive> connected
  • windows + v <USB flash drive> connected 

 

Keep me updated

Kind regards

View solution in original post

5 REPLIES 5
HP Recommended

Hello @tanmay111 

Sorry to hear that you are having problems ... I would like to help you.

 

Could you please explain exactly what the problem is and what has been done so far, so that one can understand the case.

 

Kind regards

HP Recommended

Screen doesn't turn on and the caps lock button blinks...

 

HP Recommended

Hello @tanmay111 

 

(1) Power off notebook

(2Disconnect charger

(3Press and hold <power> button for 30 seconds

(4Connect charger

 

(5) Follow --->>> BIOS Recovery Reinstall with USB

Use another Windows 10/11 computer to create <USB flash drive>

HP Notebook System BIOS Update 

F.42 Rev.A50.9 MBAug 15, 2022Download

Use a FAT32-formatted small <USB flash drive> (Type USB 2.0)

  

(6) Repeat reflash procedures:

  • windows + b <USB flash drive> not connected
  • windows + v <USB flash drive> not connected
  • windows + b <USB flash drive> connected
  • windows + v <USB flash drive> connected 

 

Keep me updated

Kind regards

HP Recommended

Thank you soo much, 👍and Happy Diwali 🥳🤗

HP Recommended

@tanmay111 wrote:

Thank you soo much, 👍and Happy Diwali 🥳🤗


Hello @tanmay111 

You' re welcome !

Good luck

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