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‎10-23-2022 05:35 AM - last edited on ‎10-23-2022 06:05 AM by Moderator

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Serial number- [Personal Information Removed]

 It is - 15q-ds0009TU

Please help.

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-23-2022 08:44 AM

HP Recommended

Hello @tanmay111 

 

(1) Power off notebook

(2) Disconnect charger

(3) Press and hold <power> button for 30 seconds

(4) Connect charger

 

(5) Follow --->>> BIOS Recovery Reinstall with USB

Use another Windows 10/11 computer to create <USB flash drive>

HP Notebook System BIOS Update 

F.42 Rev.A50.9 MBAug 15, 2022Download

Use a FAT32-formatted small <USB flash drive> (Type USB 2.0)

  

(6) Repeat reflash procedures:

  • windows + b <USB flash drive> not connected
  • windows + v <USB flash drive> not connected
  • windows + b <USB flash drive> connected
  • windows + v <USB flash drive> connected 

 

Keep me updated

Kind regards

View solution in original post

1 person found this reply helpful
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5 REPLIES 5

‎10-23-2022 06:00 AM

HP Recommended

Hello @tanmay111 

Sorry to hear that you are having problems ... I would like to help you.

 

Could you please explain exactly what the problem is and what has been done so far, so that one can understand the case.

 

Kind regards

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‎10-23-2022 08:35 AM - edited ‎10-23-2022 08:37 AM

HP Recommended

Screen doesn't turn on and the caps lock button blinks...

 

Was this reply helpful? Yes No

‎10-23-2022 08:44 AM

HP Recommended

Hello @tanmay111 

 

(1) Power off notebook

(2) Disconnect charger

(3) Press and hold <power> button for 30 seconds

(4) Connect charger

 

(5) Follow --->>> BIOS Recovery Reinstall with USB

Use another Windows 10/11 computer to create <USB flash drive>

HP Notebook System BIOS Update 

F.42 Rev.A50.9 MBAug 15, 2022Download

Use a FAT32-formatted small <USB flash drive> (Type USB 2.0)

  

(6) Repeat reflash procedures:

  • windows + b <USB flash drive> not connected
  • windows + v <USB flash drive> not connected
  • windows + b <USB flash drive> connected
  • windows + v <USB flash drive> connected 

 

Keep me updated

Kind regards

1 person found this reply helpful
Was this reply helpful? Yes No

‎10-23-2022 08:49 AM

HP Recommended

Thank you soo much, 👍and Happy Diwali 🥳🤗

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‎10-23-2022 11:04 AM

HP Recommended
@tanmay111 wrote:

Thank you soo much, 👍and Happy Diwali 🥳🤗

Hello @tanmay111 

You' re welcome !

Good luck

Was this reply helpful? Yes No
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