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Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Recommended

Hello @hopelover143 and @Ram1800 

 

(1) Download and install CASLSetup.exe file

--->>> CASLSetup

 

 

Let me check your current system configuration.

 (2) Run    msinfo32

- Select <System Summary>:

--->>> Copy/screenshot/paste following key/value pairs:

 

OS Name

Version

System Model

System SKU

( equals HP product number (p/n) )

Processor

BIOS Version/Date

 

(3Please report your results

HP Recommended

how do I know what is what like i don't know my os something or my system name

HP Recommended

Hello @hopelover143 

I just wrote run msinfo32 ( <- Microsoft System Information )

 

Take time and dive into this:

How to Open & View System Information Windows 10/11 - 10 Ways [MiniTool Tips]

 

Kind regards

HP Recommended

Sir please My keyboard brightness doesnt show up anymore and its always tells me to download and install Framework this is what its tells me always i try opening brightness for keyboadthis is what its tells me always i try opening brightness for keyboad

HP Recommended

Hello @hopelover143 

Sorry to hear that you are having problems ... I would like to help you.

 

Let me check your current system configuration.

 

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/screenshot/paste following key/value pairs:

 

OS Name

Version

System Model

System SKU

( equals HP product number (p/n) )

Processor

BIOS Version/Date

 

(2Please report your results

HP Recommended

Hello @McShoddy 

 

Download and install CASLSetup.exe file

--->>> CASLSetup

 

Kind regards

 

HP Recommended

I just downloaded its and i guess its now working sir

HP Recommended

product id: 00331-10000-00001-AA263

HP Recommended

Hello @AbdullahR 

 

Let me check your current system configuration.

 

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/screenshot/paste following key/value pairs:

 

OS Name

Version

System Model

System SKU

( equals HP product number (p/n) )

Processor

BIOS Version/Date

 

(2Please report your results

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.