I need Drivers

[amore305]

I'm missing some PCI Drivers and I don't know where to find them. Tried the online driver recognition tools and it says I'm not missing anything.

Laptop: HP Envy x360 m6 Convertible PC

Model : m6-aq003dx

P/N : W2K42UA#ABA 

If you guys can't see the previous image. This is the list of drivers missing:

• PCI Data Acquisition and Signal Processing Controller
• PCI Device
•  PCI Memory Controller
• PIC Simple Communication Controller
• Unknown device

Please let me know where to find the drivers for my laptop.  Thanks

[Paul_Tikkanen · Accepted solution]

Hi:

These drivers will install most of those devices.

Install this one first and restart the PC.

Intel Chipset Installation Utility:

https://ftp.hp.com/pub/softpaq/sp101001-101500/sp101171.exe 

Intel Management Engine Driver:

https://ftp.hp.com/pub/softpaq/sp136001-136500/sp136281.exe 

Intel Dynamic Platform and Thermal Framework Client Driver:

https://ftp.hp.com/pub/softpaq/sp96501-97000/sp96724.exe 

Realtek card reader driver:

https://ftp.hp.com/pub/softpaq/sp87501-88000/sp87772.exe 

After you install those drivers, please post the hardware ID's for the remaining devices that need drivers.

Use this guide for how to find the hardware ID for a device...

How to Find Drivers for Unknown Devices in the Device Manager (howtogeek.com)

[amore305]

Hi,  Thanks for the help.

Only 3 are still Unknown. These are the ID

1- PCI Device

PCI\VEN_8086&DEV_9D35&SUBSYS_81AC103C&REV_21
PCI\VEN_8086&DEV_9D35&SUBSYS_81AC103C
PCI\VEN_8086&DEV_9D35&CC_000000
PCI\VEN_8086&DEV_9D35&CC_0000

2- Unknown Device

ACPI\VEN_INT&DEV_3400
ACPI\INT3400
*INT3400

3- Unknown Device
ACPI\VEN_INT&DEV_3403
ACPI\INT3403
*INT3403

[Paul_Tikkanen]

You're very welcome.

Here is the driver you need for the 1st device...

Intel Integrated Sensor Solution Driver:

https://ftp.hp.com/pub/softpaq/sp77501-78000/sp77651.exe 

The other two should have been installed by sp96724, so see if you can manually install the drivers as follows...

Go to the device manager.

Click on the first unknown device (ACPI\VEN_INT&DEV_3400).

Click on the driver tab.  Click on Update driver.

Select the Browse my computer for drivers option, and browse to the driver folder that was created when you ran sp96724.

That folder will be located in C:\SWSetup\sp96724.

Make sure that the Include subfolders box is checked and the driver should install.

Then do the same thing for ACPI\VEN_INT&DEV_3403.

[amore305]

Following your instructions, I was able to get everything installed.

Thank you very much for the help. 

[Paul_Tikkanen]

Anytime. 

Glad to have been of assistance.