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‎09-27-2024 12:50 AM

HP Recommended
Product: HP x2 210 G1 Detachable PC
Operating System: Microsoft Windows 10 (64-bit)

I had uninstalled HP Support in order to try and update Windows to a newer version, but failed, and now I cant reinstall it because it says I need the "Legacy" version.

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-27-2024 08:10 AM

HP Recommended

Try this version:

 

VERSION: 8.8.34.31 REV: A PASS: 1
DESCRIPTION:
This package provides HP support Assistant for supported computer models that are running a supported operating system. HP Support Assistant allows HP customers to discover, maintain, and troubleshoot their computer systems, and also allows customers to contact HP to receive assistance.

PURPOSE: Critical
SOFTPAQ NUMBER: SP114036
SOFTPAQ FILE NAME: sp114036.exe
SOFTPAQ MD5: 303427e77f37ae7466b6b8906d1788d3
SUPERSEDES: None
EFFECTIVE DATE: May 28, 2021

 

https://ftp.hp.com/pub/softpaq/sp114001-114500/sp114036.exe 

 

View solution in original post

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1 REPLY 1

‎09-27-2024 08:10 AM

HP Recommended

Try this version:

 

VERSION: 8.8.34.31 REV: A PASS: 1
DESCRIPTION:
This package provides HP support Assistant for supported computer models that are running a supported operating system. HP Support Assistant allows HP customers to discover, maintain, and troubleshoot their computer systems, and also allows customers to contact HP to receive assistance.

PURPOSE: Critical
SOFTPAQ NUMBER: SP114036
SOFTPAQ FILE NAME: sp114036.exe
SOFTPAQ MD5: 303427e77f37ae7466b6b8906d1788d3
SUPERSEDES: None
EFFECTIVE DATE: May 28, 2021

 

https://ftp.hp.com/pub/softpaq/sp114001-114500/sp114036.exe 

 

1 person found this reply helpful
Was this reply helpful? Yes No
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