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HP Recommended
6HG27UA#ABA
Microsoft Windows 8.1 (64-bit)

1. Every time I click internet window it closes then opens again

2. Every time my laptop sleeps while I'm on current tabs it closes all of them out 

3. My laptop randomly gets glitchy black spots one day, lasts a few days then goes away. Few days later it reappears in new spots.

4. Connection comes and goes even when I'm on a strong Wi-Fi network. 

5. I will NEVER purchase an HP again, the only way I will be happy is exchanging this. 

1 REPLY 1
HP Recommended

@priyabhullar 


Sorry, but this is just self-help Community staffed mostly by volunteers and we are not authorized to deal with equipment replacement or return issues.


For these issues, you will need to contact HP Customer Support directly.

 

If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!



I am a volunteer and I do not work for, nor represent, HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.