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- HP Community
- Notebooks
- Notebook Software and How To Questions
- I need to return this junk

Create an account on the HP Community to personalize your profile and ask a question
10-16-2019 06:28 PM
1. Every time I click internet window it closes then opens again
2. Every time my laptop sleeps while I'm on current tabs it closes all of them out
3. My laptop randomly gets glitchy black spots one day, lasts a few days then goes away. Few days later it reappears in new spots.
4. Connection comes and goes even when I'm on a strong Wi-Fi network.
5. I will NEVER purchase an HP again, the only way I will be happy is exchanging this.
10-18-2019 11:30 AM
Sorry, but this is just self-help Community staffed mostly by volunteers and we are not authorized to deal with equipment replacement or return issues.
For these issues, you will need to contact HP Customer Support directly.
If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1
If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!
I am a volunteer and I do not work for, nor represent, HP