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HP Recommended

I need to return this junk

Microsoft Windows 8.1 (64-bit)

1. Every time I click internet window it closes then opens again

2. Every time my laptop sleeps while I'm on current tabs it closes all of them out 

3. My laptop randomly gets glitchy black spots one day, lasts a few days then goes away. Few days later it reappears in new spots.

4. Connection comes and goes even when I'm on a strong Wi-Fi network. 

5. I will NEVER purchase an HP again, the only way I will be happy is exchanging this. 

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Message 2 of 2
Flag Post
HP Recommended

I need to return this junk


Sorry, but this is just self-help Community staffed mostly by volunteers and we are not authorized to deal with equipment replacement or return issues.

For these issues, you will need to contact HP Customer Support directly.


If you live in the US or Canada, contact information is on this page:

If you live elsewhere, contact information is on this page:

NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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