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‎02-06-2021 12:04 PM - edited ‎02-06-2021 12:07 PM

HP Recommended
Product: HP Pavilion x360 Convertible
Operating System: Microsoft Windows 10 (64-bit)

I ran Support Assistant on 2021/02/07 and received notification that support of my PC expired as of 2021/01/14.  Does that mean I will no longer be able to get HP driver updates through either HP Support Assistant or Windows Update?!?!?

3 REPLIES 3

‎02-06-2021 12:07 PM

HP Recommended

Hi:

 

You will continue to receive driver updates from HP and Windows update for as long as they keep releasing them for your notebook's model series.

 

Only the warranty has expired.

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‎02-06-2021 12:19 PM

HP Recommended

Are there updates that are available thru only Support Assistant or only thru Windows Update?  Are updates still being released thru  the "Software and Driver Updates" page on the Support website?1?!?

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‎02-06-2021 12:31 PM

HP Recommended

Hp releases some updates through Windows Update, some via the support assistant, and others are posted to the support page.

 

The HP support assistant is supposed to install the latest drivers on the support page, but I have found that it doesn't happen 100% of the time.

 

I recommend that you perodically check the support page to see if there are any driver updates that were not provided by the HP support assistant.

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