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Vedavyas360
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Message 1 of 2
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I recently bought a laptop. why is it showing 10 months warranty instead of 12 months??

HP Recommended
hp envy x360
Microsoft Windows 10 (64-bit)

i bought a laptop August 14,2021.

 

however my laptop warranty starts from July 25,2021.

 

why is it like that??

1 REPLY 1
Paul_Tikkanen
Level 21
Level 21
135,027 124,383 20,705 31,791
Message 2 of 2
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HP Recommended

Hi:

 

For whatever reason they do it, HP starts the warranty clock ticking the minute the PC leaves the assembly plant.

 

So the more time the PC sits unsold, the less time remains on the warranty.

 

Watch the video below for how to get the warranty start and end dates adjusted.

 

How to Submit a Dispute to Validate Your Warranty | HP Support | HP - YouTube

 

Here is the link to the online warranty dispute form...

 

HP PCs, printers - Dispute a warranty status | HP® Customer Support

 

Here is the link to contact HP customer service in India...

 

Contact HP | HP® India

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