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‎01-03-2025 01:22 PM

HP Recommended
Product: HP ZBook 17 G6 Mobile Workstation IDS Base Model
Operating System: Microsoft Windows 11

When upgrading from 23H2 to 24H2, I had to completely start over so I had to reload a number of HP sourced drivers.

I tried to use the Upgrade and Install Assistant, but was unable to install it. Even running as Admin, I get an install error  that is extremely informative (NOT) . I get the following in a dialog window. 

HP Support Solutions Framework was not installed sucessfully.

                   An error occurred during the installation.: -3

 

I would like to at least get a clue about what it is failing on.  

Screenshot 2025-01-03 120607.png

 

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