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Steve_Hokage26
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Solved!

I want to update my bios

HP Recommended
HP Laptop 15-da0596sa
Microsoft Windows 10 (64-bit)

1) When I enter the serial numbers, the following message shows

 

More than one result is associated with the serial number entered: "xxxxxxxxxx" 
Please provide a Product Number to complete the request.

 

2) Upon entering the product number, get an error message 

Please enter a valid product number

 

Both the serial number and the product number have been obtained from the text behind my laptop.

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Paul_Tikkanen
Level 21
Level 21
136,452 91,114 20,991 28,091
Message 2 of 4
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HP Recommended

Hi:

 

You can download the latest BIOS update from the 15-da0xxx model series from the link below...

 

HP 15-da0000 Laptop PC Software and Driver Downloads | HP® Customer Support

 

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Paul_Tikkanen
Level 21
Level 21
136,452 91,114 20,991 28,091
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HP Recommended

Hi:

 

You can download the latest BIOS update from the 15-da0xxx model series from the link below...

 

HP 15-da0000 Laptop PC Software and Driver Downloads | HP® Customer Support

 

View solution in original post

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Steve_Hokage26
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Thanks, Paul, much apprenticed 

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Paul_Tikkanen
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136,452 91,114 20,991 28,091
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You're very welcome.

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