I2c hid devie code 10.touch pad not working

[Yassen101]

Ibought new laptop hp15 fd0021 cori 3 gen 13u

It was with out windows and there was hp document

iinstalled new windows 11 24h2 from usb  there was not drivers even no wifi driver .

After day iinstalled every driver from windows and hp website, this i2c hid still have that code 10 and touch pad not still not working and ihave 1 month and 10 days warranty, what ishould do ??

[resistencia]

Hi @Yassen101 

try this controller

https://ftp.hp.com/pub/softpaq/sp158501-159000/sp158879.exe

https://ftp.hp.com/pub/softpaq/sp158501-159000/sp158877.exe

and this 

HP 15.6 inch Laptop PC 15-fd0000 Software and Driver Details

[Yassen101]

idownloaded those links still doesnot response 

in the first time i installed the drivers with driver booster and didnot work 

i reinstalled the windows again  it keeps the same error code 

[resistencia]

please do not use Driver Booster, it complicates any other drivers later, in my experience it only causes damage to the laptop. try deleting the driver, reboot the laptop and then reinstall only the HP drivers.