• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP ZHAN 66 Pro 14 G3 Notebook PC
Microsoft Windows 11

Ilustrator not save files, when i upgrade to windows 11. Help

1 REPLY 1
HP Recommended

@M_rite 

 

This is likely something you'll have to solve between Windows and Illustrator (Adobe??).

Perhaps the unknown Illustrator software is not supported in Windows 11?

 

What else?

If you did an "in place" upgrade, that is, this is not a clean install of Windows 11,

(then)

It is normal - or at least quite common - for the "upgrade" process to disrupt installed software / programs.

 

The File System changes are significant when the Windows version is changed, especially if the change is done right out from under an installed software / program.  Many programs do not survive the mess.

 

Assuming the Illustrator software is supported in Windows 11 (check with whomever wrote the software),

Try / Consider

Uninstall the software, Restart the computer and sign in > Download and Install a fresh copy of the Illustrator software

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.