-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Software and How To Questions
- Illustrator vs Windows 11

Create an account on the HP Community to personalize your profile and ask a question
05-19-2022 01:22 PM
This is likely something you'll have to solve between Windows and Illustrator (Adobe??).
Perhaps the unknown Illustrator software is not supported in Windows 11?
What else?
If you did an "in place" upgrade, that is, this is not a clean install of Windows 11,
(then)
It is normal - or at least quite common - for the "upgrade" process to disrupt installed software / programs.
The File System changes are significant when the Windows version is changed, especially if the change is done right out from under an installed software / program. Many programs do not survive the mess.
Assuming the Illustrator software is supported in Windows 11 (check with whomever wrote the software),
Try / Consider
Uninstall the software, Restart the computer and sign in > Download and Install a fresh copy of the Illustrator software
Thank you for participating in the HP Community.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Helpful = Yes to say Thank You
Question / Concern Answered, Click "Accept as Solution"