Imaging device missing from device manager and built in webcam not detected

[Khaleed]

Hi i recently upgraded my system to windows 10. i never botter using the webcam when i hed windows 7 and i also never checked if imaging device was in device manager. but now searching in device manager imaging device is not there. there is no unknown device, no yelow exclamation marks. i did update windows all up to date, i have installed as many drivers i could get from hp site for the pc, imaging device still not appearing in device manager. i have installed cyberlink youcam whenever i open it says camera not detected. can any one please help

[go2]

Khaleed

Please test the driver

[taykid28]

nothing has helped me get my camera working

this is a newish laptop and mycamera just says it isnt found , and ive tried everything its not in the drivers

[Dvortex]

Hello, @taykid28

Thanks for reaching out! I'd like to help 🙂

Going through your post, I see that the built-in webcam is not working. To assist you with this issue, I need the following details:

1) What is the product number or model number of your HP product? If unsure, please check: http://hp.care/2oPCMBG

2) What is the operating system on your PC?

Alternatively, check the steps listed here: http://hp.care/2qe5IRJ 

Thanks, I'll watch for your reply!

Good luck 🙂

Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

[Dharmvir03]

Hi

I'm having the same issue with my laptop too. 

I got windows upgrade from windows 7 to windows 10 (64 bit).

I am trying to open webcam through youcam and it says not detected and also I cant use webcam on skype because of it.

Model : HP 15-r007tx

Windows 10

Also, I couldn't see imaging devices in my device manager. I tried to get imaging devices by doing this in device manager.

ACTION -> Add legacy-> Add imaging devices -> Scan for hardware changes -> restart system.

I was able to find imaging devices after this in device manager but it shows a problem in imaging device icon. I have updated the drive of it too and it says the device is already up to date. No update required.

Need help in this