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Khaleed
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Imaging device missing from device manager and built in webcam not detected

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HP EliteBook 8460p
Microsoft Windows 10 (32-bit)

Hi i recently upgraded my system to windows 10. i never botter using the webcam when i hed windows 7 and i also never checked if imaging device was in device manager. but now searching in device manager imaging device is not there. there is no unknown device, no yelow exclamation marks. i did update windows all up to date, i have installed as many drivers i could get from hp site for the pc, imaging device still not appearing in device manager. i have installed cyberlink youcam whenever i open it says camera not detected. can any one please help

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go2
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Khaleed

 

Please test the driver

 

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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taykid28
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nothing has helped me get my camera working

this is a newish laptop and mycamera just says it isnt found , and ive tried everything its not in the drivers

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Dvortex
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Hello, @taykid28

 

Thanks for reaching out! I'd like to help 🙂

 

Going through your post, I see that the built-in webcam is not working. To assist you with this issue, I need the following details:

 

1) What is the product number or model number of your HP product? If unsure, please check: http://hp.care/2oPCMBG

2) What is the operating system on your PC?

 

Alternatively, check the steps listed here: http://hp.care/2qe5IRJ 

 

Thanks, I'll watch for your reply!

Good luck 🙂


Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

DVortex
I am not an HP Employee
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Dharmvir03
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Hi

I'm having the same issue with my laptop too. 

I got windows upgrade from windows 7 to windows 10 (64 bit).

I am trying to open webcam through youcam and it says not detected and also I cant use webcam on skype because of it.

 

Model : HP 15-r007tx

Windows 10

 

Also, I couldn't see imaging devices in my device manager. I tried to get imaging devices by doing this in device manager.

ACTION -> Add legacy-> Add imaging devices -> Scan for hardware changes -> restart system.

 

I was able to find imaging devices after this in device manager but it shows a problem in imaging device icon. I have updated the drive of it too and it says the device is already up to date. No update required.

 

 

Need help in thisyoucam.JPGimaging.JPG

 

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