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- In display options I select "Identify" and then I am unable ...

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05-20-2020 03:09 PM
I have an Omen Laptop and when trying to set up another screen under-display options this appears when I click on "Detect", can someone give me some advice please.
05-31-2020 03:04 PM
@DesA3 Welcome to HP Community!
I understand that you are unable to connect the external display.
Please let us know how the laptop is connected to an external display.
HP Desktop PCs - Using Two or More Monitors with One Computer (Windows 10, 😎 - http://hp.care/2opUruU
Try creating a new user account on your computer.
Go to http://hp.care/2dWJKgW and follow the steps to create a new user account.
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