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‎09-14-2020 03:07 PM - edited ‎09-14-2020 03:09 PM

HP Recommended
Product: Spectre 360
Operating System: Microsoft Windows 10 (64-bit)

2020-09-14 (3).png

4 REPLIES 4

‎09-14-2020 03:21 PM

HP Recommended

@HDA33 

Whatever image you tried to post is not showing, so there is nothing to see.

 

I don't understand your issue, as you do not login to Office, you login to Windows.

 

If you are talking about using Office Online, we can not help with that since it is purely a Microsoft issue.  You would have to contact MS Support to get help with that.



I am a volunteer and I do not work for, nor represent, HP
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‎09-14-2020 03:36 PM

HP Recommended

Hi, @HDA33 

 

See if any of the info at the link below is of help to you.

 

https://docs.microsoft.com/en-us/office365/troubleshoot/authentication/connection-issue-when-sign-in...

 

Hi, @WAWood 

 

When pictures don't show up to view, click on the user, then click on the user's profile tab.

 

All the way to the right of the Users Photos line, click on the blue See All link and you will be able to view the pictures that were posted.

 

For the newer versions of Office (2016, 2019, 365) you can sign in using your Microsoft account.

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‎09-14-2020 03:48 PM

HP Recommended

Thank you for your help, this article looks very useful ... I will give it a try!  So annoying as I have only this laptop for a few days and it has been nothing but trouble.  Thanks again.

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‎09-14-2020 03:49 PM

HP Recommended

You're very welcome.

 

You can also refer to this one...

 

https://community.spiceworks.com/topic/2184199-o365-outlook-2016-blank-authentication-window

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