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HDA33
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In excel, when selecting 'sign in' to log into office - the sign in dialogue box pops up blank

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Spectre 360
Microsoft Windows 10 (64-bit)

2020-09-14 (3).png

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WAWood
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@HDA33 

Whatever image you tried to post is not showing, so there is nothing to see.

 

I don't understand your issue, as you do not login to Office, you login to Windows.

 

If you are talking about using Office Online, we can not help with that since it is purely a Microsoft issue.  You would have to contact MS Support to get help with that.

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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Paul_Tikkanen
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Hi, @HDA33 

 

See if any of the info at the link below is of help to you.

 

https://docs.microsoft.com/en-us/office365/troubleshoot/authentication/connection-issue-when-sign-in...

 

Hi, @WAWood 

 

When pictures don't show up to view, click on the user, then click on the user's profile tab.

 

All the way to the right of the Users Photos line, click on the blue See All link and you will be able to view the pictures that were posted.

 

For the newer versions of Office (2016, 2019, 365) you can sign in using your Microsoft account.

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HDA33
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Thank you for your help, this article looks very useful ... I will give it a try!  So annoying as I have only this laptop for a few days and it has been nothing but trouble.  Thanks again.

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Paul_Tikkanen
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