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‎03-15-2025 06:40 AM - edited ‎03-19-2025 11:28 PM

HP Recommended
Product: HP 14 inch Laptop PC 14-ep0000 (730S6AV)

I've purchased a 14" laptop recently (8th March'25) and today I noticed that the warranty start date is wrong i.e. 28th Nov'24. Which means almost 4 months are directly impacted with my warranty period, as it shows ending 27th Nov'25. Tried raising warranty dispute multiple times today, it shows message warranty/ support site temporary down. Very unfair to put customer in these hassles where such apparently small yet important matters should be addressed by the company. Any quick resolution pointers?

EDIT/ UPDATE: I was able to connect with HP Support on WhatsApp and they were really helpful to address this concern. Upon informing them this situation and providing the invoice copy the warranty status / period was updated within 12 hours. 

 

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1 person had the same question
1 REPLY 1

‎03-21-2025 06:00 AM

HP Recommended

Hi @Deva29,

Thank you for your response,

 

Is there anything else that I can help you with today?

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Take care and have a great day ahead!

 

VikramTheGreat

HP Support

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