-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Software and How To Questions
- Install PCI and WLAN device

Create an account on the HP Community to personalize your profile and ask a question
03-27-2017 07:05 AM
So I recently installed windows 7 ultimate, but when I tried to connect to the internet using my wireless usb connecter, it refuses to connect, when I checked the troubleshoot it sais that widnows cannot detect the problem, when I check the device manager, I found this.
please help me, my hardwar IDs are :
PCI\VEN_10EC&DEV_5209&SUBSYS_169A103C&REV_01
PCI\VEN_10EC&DEV_5209&SUBSYS_169A103C
PCI\VEN_10EC&DEV_5209&CC_FF0000
PCI\VEN_10EC&DEV_5209&CC_FF00
Solved! Go to Solution.
Accepted Solutions
03-27-2017 11:30 AM
Hi:
Try the W7 wireless driver from this link and see if it works.
http://static.tp-link.com/resources/software/TL-WN727N_V4_131203.zip
You need this driver for the card reader...
This package contains the driver that enables the Realtek Card Reader in supported notebook models that are running a supported operating system. The card reader enables users to read from or write to supported removable storage cards, which are typically used in digital cameras, digital music players, and cellular phones.
http://ftp.hp.com/pub/softpaq/sp64501-65000/sp64801.exe
Did the internal wireless network adapter fail on you?
You would need this W7 driver for the model wireless network adapter your notebook originally came with...
This package contains the driver installation package for the Ralink Wireless LAN Controllers in supported notebook models that are running a supported operating system.
http://ftp.hp.com/pub/softpaq/sp57501-58000/sp57538.exe
03-27-2017 07:22 AM - edited 03-27-2017 07:23 AM
Here is a thread with the same hardware ID's
See if that helps. I suspect there will still be another device needing drivers, however.
I'm not an HP employee.
Did this message answer your question? Please indicate below as an Accepted Solution!
Did you find this message useful? Click on the "Was this reply helpful" Yes button.
03-27-2017 07:23 AM - edited 03-27-2017 07:30 AM
Hi:
Please post the full model number or product number of your PC.
Also please post the hardware ID for the 802.11 n wlan device.
The other ID is for the Realtek card reader, the driver you can get from your notebook's support page, or you can download, unzip and run the setup application from the first file listed at the link below.
03-27-2017 10:47 AM - edited 03-27-2017 10:53 AM
Thanks! the PCI device is finally installed, now I have to fix the wlan problem
my 802.11 n wlan ID is
USB\VID_148F&PID_7601&REV_0000
USB\VID_148F&PID_7601
and my product number is C2M21UAR#ABA
My model is 2000-BF69WM
03-27-2017 11:30 AM
Hi:
Try the W7 wireless driver from this link and see if it works.
http://static.tp-link.com/resources/software/TL-WN727N_V4_131203.zip
You need this driver for the card reader...
This package contains the driver that enables the Realtek Card Reader in supported notebook models that are running a supported operating system. The card reader enables users to read from or write to supported removable storage cards, which are typically used in digital cameras, digital music players, and cellular phones.
http://ftp.hp.com/pub/softpaq/sp64501-65000/sp64801.exe
Did the internal wireless network adapter fail on you?
You would need this W7 driver for the model wireless network adapter your notebook originally came with...
This package contains the driver installation package for the Ralink Wireless LAN Controllers in supported notebook models that are running a supported operating system.
http://ftp.hp.com/pub/softpaq/sp57501-58000/sp57538.exe