• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
rechageable mpp2.0 tilt pen
Microsoft Windows 10 (64-bit)

Hi

I've just bought an HP rechargeable mpp2.0 tilt pen for my probook x360 laptop

I just can't install it :

- HP pen control app is not available on my microsoft store 

- I can't detect /add the pen in bluetooth devices

- I don't know how to pair it with my laptop

I tried everything : the pen is supposed to be ready to use, as soon as charged - what I did.

I watched unboxing & installation videos on HP youtube channel

Finally, I'm asking if that pen is really compatible with my computer

Would some kind people help me to find a solution ?

A big thanks in advance !

1 REPLY 1
HP Recommended

@ClientPerdu 

 

Welcome to the HP Community.

 

Your business class Probook, if it supports a pen, does not likely support the same pen as would a consumer model.

 

We can check whether the computer supports a pen and which pen(s) would be compatible.

Please provide your Product Number / exact model name for your machine.

 

How to find:

Finding your Product Name, Product Number, or Serial Number

 

Reminder:  Do Not post the serial number or any private information in the Community – we are a public resource.

 

HP Device Support Home Page - References and Resources – Learn about your Device - Solve Problems

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

Open Product Home

Enter the type and name of your HP device

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You.

Question / Concern Answered, Click "Accept as Solution"

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.