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‎01-19-2022 01:17 PM - edited ‎01-19-2022 01:18 PM

HP Recommended
Product: HP 850 G5
Operating System: Microsoft Windows 11

Hi,

 

I'm trying to make my brightness hotkeys working by installation of HP Hotkey Support - UWP. After installation without any error hot keys still doesn't work. I've founed something in logs:

 

...

Hotkey legacy uninstallation completed...

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\ACPI\HPIC000C
End of search: 1 match(es) found.
Fusion Installation Started...
A subdirectory or file c:\hp\bridge\ already exists.
A subdirectory or file c:\programdata\hp\bridge\ already exists.
A subdirectory or file c:\programdata\hp\registration\ already exists.
A subdirectory or file c:\hp\HPQWare\bridge\ already exists.
.\oobeparts\oobe2.txt
1 File(s) copied
19/01/2022 21:09:40.20 BASE - ErrorLevel "0 Error Flag "0" >> "c:\system.sav\logs\CEPS\Fusiondriver.log"
Fusion Installation Completed...
Hotkey driver Installation Started...
C:\SWSetup\SP115288\src

...

 

[19/01/2022 21:16:53.67] Fusion Node (ACPI\HPIC000C) Found.
C:\SWSetup\SP115288\src\fusion

C:\SWSetup\SP115288\src\fusion

19/01/2022 21:16:53.79 ********************
19/01/2022 21:16:53.81 HSA Fusion Driver
19/01/2022 21:16:53.84 ********************

19/01/2022 21:16:53.88 Running "install.cmd" from "C:\SWSetup\SP115288\src\fusion\"

.\oobeparts\oobe1.txt
1 File(s) copied
19/01/2022 21:16:53.99 copy oobe1.txt : Error Level "0"
.\oobeparts\sub1.txt
1 File(s) copied
19/01/2022 21:16:54.08 copy sub1.txt : Error Level "0"
19/01/2022 21:16:54.15 copy oobe2.txt : Error Level "0"
.\oobeparts\sub2.txt
1 File(s) copied
19/01/2022 21:16:54.21 copy sub2.txt : Error Level "0"
.\oobeparts\oobe3.txt
1 File(s) copied
19/01/2022 21:16:54.30 copy oobe3.txt : Error Level "0"
.\oobeparts\sub3.txt
1 File(s) copied
19/01/2022 21:16:54.38 copy sub3.txt : Error Level "0"
.\oobeparts\oobe4.txt
1 File(s) copied
19/01/2022 21:16:54.47 copy oobe4.txt : Error Level "0"
.\oobeparts\sub4.txt
1 File(s) copied
19/01/2022 21:16:54.55 copy sub4.txt : Error Level "0"

processed file: c:\hp\bridge\oobe1.txt
Successfully processed 1 files; Failed processing 0 files
19/01/2022 21:16:54.66 modify oobe1.txt permissions : Error Level "0"
processed file: c:\hp\bridge\oobe1.txt
Successfully processed 1 files; Failed processing 0 files
19/01/2022 21:16:54.74 modify oobe1.txt owner : Error Level "0"
processed file: c:\hp\bridge\sub1.txt
Successfully processed 1 files; Failed processing 0 files
19/01/2022 21:16:54.81 modify sub1.txt permissions : Error Level "0"
processed file: c:\hp\bridge\sub1.txt
Successfully processed 1 files; Failed processing 0 files
19/01/2022 21:16:54.88 modify sub1.txt owner : Error Level "0"
processed file: c:\hp\bridge
Successfully processed 1 files; Failed processing 0 files
19/01/2022 21:16:54.95 /deny Everyone:(OI)(CI)(DE,DC) : Error Level "0"
19/01/2022 21:16:54.98 /deny Everyone:(OI)(CI)(DE,DC) : Error Level "0"
processed file: c:\hp\bridge
Successfully processed 1 files; Failed processing 0 files
19/01/2022 21:16:55.05 modify folder owner : Error Level "0"
processed file: c:\programdata\hp\bridge\oobe2.txt
Successfully processed 1 files; Failed processing 0 files
19/01/2022 21:16:55.12 modify oobe2.txt permissions : Error Level "0"
processed file: c:\programdata\hp\bridge\oobe2.txt
Successfully processed 1 files; Failed processing 0 files
19/01/2022 21:16:55.19 modify oobe2.txt owner : Error Level "0"
processed file: c:\programdata\hp\bridge\sub2.txt
Successfully processed 1 files; Failed processing 0 files
19/01/2022 21:16:55.26 modify sub2.txt permissions : Error Level "0"
processed file: c:\programdata\hp\bridge\sub2.txt
Successfully processed 1 files; Failed processing 0 files
19/01/2022 21:16:55.32 modify sub2.txt owner : Error Level "0"
processed file: c:\programdata\hp\registration\oobe3.txt
Successfully processed 1 files; Failed processing 0 files
processed file: c:\programdata\hp\bridge
Successfully processed 1 files; Failed processing 0 files
19/01/2022 21:16:55.41 /deny Everyone:(OI)(CI)(DE,DC) : Error Level "0"
19/01/2022 21:16:55.43 /deny Everyone:(OI)(CI)(DE,DC) : Error Level "0"
processed file: c:\programdata\hp\bridge
Successfully processed 1 files; Failed processing 0 files
19/01/2022 21:16:55.50 modify folder owner : Error Level "0"
19/01/2022 21:16:55.51 modify oobe3.txt permissions : Error Level "0"
processed file: c:\programdata\hp\registration\oobe3.txt
Successfully processed 1 files; Failed processing 0 files
19/01/2022 21:16:55.54 modify oobe3.txt owner : Error Level "0"
processed file: c:\programdata\hp\registration\sub3.txt
Successfully processed 1 files; Failed processing 0 files
19/01/2022 21:16:55.58 modify sub3.txt permissions : Error Level "0"
processed file: c:\programdata\hp\registration\sub3.txt
Successfully processed 1 files; Failed processing 0 files
19/01/2022 21:16:55.63 modify sub3.txt owner : Error Level "0"
processed file: c:\programdata\hp\registration
Successfully processed 1 files; Failed processing 0 files
19/01/2022 21:16:55.70 /deny Everyone:(OI)(CI)(DE,DC) : Error Level "0"
19/01/2022 21:16:55.72 /deny Everyone:(OI)(CI)(DE,DC) : Error Level "0"
processed file: c:\programdata\hp\registration
Successfully processed 1 files; Failed processing 0 files
19/01/2022 21:16:55.79 modify folder owner : Error Level "0"
processed file: c:\hp\HPQWare\bridge\oobe4.txt
Successfully processed 1 files; Failed processing 0 files
19/01/2022 21:16:55.86 modify oobe4.txt permissions : Error Level "0"
processed file: c:\hp\HPQWare\bridge\oobe4.txt
Successfully processed 1 files; Failed processing 0 files
19/01/2022 21:16:55.91 modify oobe4.txt owner : Error Level "0"
processed file: c:\hp\HPQWare\bridge\sub4.txt
Successfully processed 1 files; Failed processing 0 files
19/01/2022 21:16:55.94 modify sub4.txt permissions : Error Level "0"
processed file: c:\hp\HPQWare\bridge\sub4.txt
Successfully processed 1 files; Failed processing 0 files
19/01/2022 21:16:56.00 modify sub4.txt owner : Error Level "0"
processed file: c:\hp\HPQWare\bridge
Successfully processed 1 files; Failed processing 0 files
19/01/2022 21:16:56.07 /deny Everyone:(OI)(CI)(DE,DC) : Error Level "0"
19/01/2022 21:16:56.08 /deny Everyone:(OI)(CI)(DE,DC) : Error Level "0"
processed file: c:\hp\HPQWare\bridge
Successfully processed 1 files; Failed processing 0 files
19/01/2022 21:16:56.11 modify folder owner : Error Level "0"

[19/01/2022-21:16:56.16] for Error Level="0"
[19/01/2022-21:16:56.17] ImageState="IMAGE_STATE_COMPLETE"
C:\SWSetup\SP115288\src\fusion

 

hpcustomcapdriver.inf
oem42.inf

1
0
19/01/2022 21:16:56.97 hpcustomcapdriver install result : Error Level "259" Error Flag "0"
19/01/2022 21:16:56.98 BASE - ErrorLevel "0" Error Flag "259"
C:\SWSetup\SP115288\src\fusion

 

hpcustomcapext.inf
oem43.inf

1
0
19/01/2022 21:16:57.70 hpcustomcapext install result : ErrorLevel "259" Error Flag "0"
19/01/2022 21:16:57.72 EXT - ErrorLevel "0" Error Flag "259"
19/01/2022 21:16:57.75 EXT - ErrorLevel "0" Error Flag "0"
C:\SWSetup\SP115288\src\fusion

 

hpcustomcapcomp.inf
oem56.inf

1
0
19/01/2022 21:16:58.53 hpcustomcapcomp install result : ErrorLevel "259" Error Flag "0"
19/01/2022 21:16:58.54 COMP - ErrorLevel "0" Error Flag "259"
19/01/2022 21:16:58.56 COMP - ErrorLevel "0" Error Flag "0"

[SC] StartService FAILED 1056:

An instance of the service is already running.

[SC] StartService FAILED 1056:

An instance of the service is already running.

[SC] StartService FAILED 1056:

An instance of the service is already running.

[SC] StartService FAILED 1056:

An instance of the service is already running.

19/01/2022 21:16:58.73 END - Error Level 1056 Error Flag "0"
19/01/2022 21:16:58.75 END - Error Level 0 Error Flag "0"


C:\SWSetup\SP115288\src\fusion

C:\SWSetup\SP115288\src\fusion

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