Intel Ethernet i219V connection problems: New firmware released by Intel, but HP is not interested!

[boringnickname]

First of all, who did this terrible web design should immediately resign. HP Support Forums are hard to use and the addresses like "h30434.www3" feels you like you're in a scammer website, in a fake HP website. Why is that? Is it so hard to make it simply "www.hp.com/support/forums"?

I chose this nickname because HP didn't accept anything saying "you can't use that, you can't use that"... Why can't we use simple nicks with "hpuser"? HP wastes our time and it is very boring. Nickname selection is just boring.

The problem is Intel's ethernet card, i219V. Ethernet connection is not stable, it disconnects frequently, although the other devices connected to the same router never disconnects.

I see Intel released a new driver for this device, but HP users cannot install it. 

We buy expensive devices from HP and this company is not very interested in updating drivers. Two BIOS updates were released in the past 4 months (and I see nothing changed after those BIOS updates!!), but not a single update for Intel i219V for months.

I also have a USB C-ethernet adapter and I'm forced to use it instead of using standard ethernet port.

Thank you HP for forcing us to buy additional devices!!

[Hawks_Eye]

Hi @boringnickname 

Welcome to the HP Support Community!

Thanks for posting your query! We're here to help you get back up and running.

It’s frustrating when your Intel Ethernet i219V keeps disconnecting while other devices remain stable. This is often due to driver conflicts or power management settings.

Update Intel Ethernet Driver

• Download the latest Intel Ethernet i219V driver from Intel’s official site here.
• Install it manually and restart your PC.

Adjust Network Adapter Settings

• Open Device Manager (Win + X → **Device Manager`).
• Expand Network Adapters, right-click Intel Ethernet i219V, and select Properties.
• Under Advanced, try adjusting:
  • ReduceSpeedOnPowerDown → Disabled
  • Energy-Efficient Ethernet → Disabled

Change Duplex Settings

• In Device Manager, go to Intel Ethernet i219V Properties → Advanced.
• Set Speed & Duplex to 1.0 Gbps Full Duplex instead of Auto-Negotiation.

Check HP’s Support Forums for Updates

• HP users have discussed slow speeds and possible fixes here.
• I would recommend you manually installing Intel’s latest version may be the best workaround.

Since your other devices stay connected, this is likely a driver or adapter setting issue rather than a router problem. 

Try these steps and let me know if you need further assistance! 🚀

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

Take care, and have an amazing day!

Regards, 

Hawks_Eye

[boringnickname]

• "Download the latest Intel Ethernet i219V driver from Intel’s official site here."

There is no driver in that link!

[Hawks_Eye]

@boringnickname 

My apologies the link was incomplete.

Please try the below link and let me know if this was helpful.

https://www.intel.com/content/www/us/en/products/sku/82186/intel-ethernet-connection-i219v/downloads...

Thanks,

Hawks_Eye

[boringnickname]

I already checked Intel's website. I already know Intel released a new driver but it cannot be installed for HP users. How many times should I write this?

That complete package needs to be modified by HP... As a "HP employee", you should have known this. 

A frequently disconnecting ethernet port... I've never experienced something like that before.

[Hawks_Eye]

@boringnickname 

It sounds incredibly frustrating to deal with an unstable Intel Ethernet i219V connection, especially when HP hasn’t provided an updated driver. 

Here are some possible workarounds:

Potential Solutions

 

1. Manually Install Intel’s Latest Driver

• Some users have reported success by force-installing Intel’s latest driver.
• You can try downloading the driver from Intel’s official site here.
• In Device Manager, right-click Intel Ethernet i219V, select Update Driver, and choose Browse my computer for drivers → Let me pick from a list → Have Disk → Select the downloaded Intel driver.

2. Modify Network Adapter Settings

• Open Device Manager (Win + X > Device Manager).
• Expand Network Adapters, right-click Intel Ethernet i219V, and select Properties.
• Under Advanced, try adjusting:
  • ReduceSpeedOnPowerDown → Disabled
  • Energy-Efficient Ethernet → Disabled
  • Speed & Duplex → 1.0 Gbps Full Duplex instead of Auto-Negotiation.

3. Consider a USB-C Ethernet Adapter

• Since HP hasn’t provided an updated driver, using a USB-C Ethernet adapter may be a temporary workaround.

Let me know if you need further assistance! Hopefully, we can find a way to stabilize your connection.

Regards,

Hawks_Eye

[boringnickname]

delete...

[boringnickname]

I wrote before: THAT DRIVER PACKAGE CANNOT BE INSTALLED IN ANY WAY.

It just says "the latest driver is already installed", and we all know that "the latest driver" is not from the one from December 2024, but from May 2025 (which cannot be installed).

Your "solutions" do not work (one of them is my solution already: using a USB-C adapter). Why repeat my solution to me?

Sorry but I don't believe you are a HP employee or an expert. It seems like you're someone here just trying to collect some badges  or whatever, frequently saying "please accept my solution!" and then declares himself "a HP expert". 

Please do not write any more replies to my thread because you know nothing about the situation. You just repeat me!

I hope someone from HP software development team will deal with the issue. A little hope, but hope.

[Hawks_Eye]

@boringnickname 

My sincere apologies for the inconvenience caused to you. We'd hate for you to be stuck in a situation like this. Because you matter to us.

I'm sending you a private message to guide you on the next steps.

To access it, click the private message icon in the upper-right corner of your HP Support Community profile, next to your name.

If this resolves your issue, kindly mark this post as "Accepted Solution" and click "Yes" if it was helpful.

Take care and have a great day!

Regards,

Hawks_Eye

[boringnickname]

All you do is copying&pasting replies which do not work...  All you say is "accept as solution"... I'm fed up.

Don't answer this thread anymore and don't send me another non-sense private message without a solution.

Look at the private message! "Click on this link to connect to phone service"... HP doesn't release a update to resolve the issue, "an expert" says "tell your problem on the phone"...