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‎07-31-2019 02:29 AM

HP Recommended
Product: HP ENVY 13-d102nc (Energy Star)
Operating System: Microsoft Windows 10 (64-bit)

Hello.

 

Would HP be so kind to start working on updating Intel graphics drivers for HP laptops?

In my case, this is the HP ENVY Notebook - 13-d102nc (ENERGY STAR) Intel Core i5 6200U, 2.3 Ghz M3.

 

Graphic card: Intel HD Graphics 520.

 

The latest drivers are from 2018. More specifically March 2018.

And these drivers and the previous ones are bad..

 

Specifically, this is an OpenGL compatibility issue, you know for sure.

 

I hereby ask HP to finally start working. Supporting your company is not entirely good for customers like me and others.

 

Thank you very much.

Regards

Jackpot

1 REPLY 1

‎07-31-2019 07:35 AM

HP Recommended

Hi:

 

See my article on how to manually update the driver to the latest version Intel has...

 

https://h30434.www3.hp.com/t5/Notebooks-Knowledge-Base/Updating-the-Latest-HD-Graphics-Driver-from-I...

 

This is a peer to peer forum...If you want to contact HP with your concerns, I suggest you write to them at the link below.

 

https://ssl.www8.hp.com/us/en/contact-hp/connect-with-hp.html

 

 

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