-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Software and How To Questions
- Intel® Graphics – Windows* DCH Drivers

Create an account on the HP Community to personalize your profile and ask a question
08-19-2022 08:43 AM
I keep on getting a message that there is a new driver "Intel® Graphics – Windows* DCH Drivers" in the details it says if I am offered a HP driver install that one. I'm not being offered a different driver, so I've installed this driver, which it reports was installed. The next time I boot up I'm offered the same driver again.
Any suggestions how to proceed.
Doc.
Solved! Go to Solution.
Accepted Solutions
08-20-2022 04:26 AM
you must select your version of windows, not use automatic function, that said, if it indicates that it is up to date, then, perhaps no need to go further
check for hp driver updates
but you don't answer what I ask
was this reply helpful , or just say thank you ? Click on the yes button
Please remember to mark the answers this can help other users
Desktop-Knowledge-Base
Windows 11 22h2 inside , user
------------------------------------------------------------------------------------------------------------
08-19-2022 11:02 AM
hello
check the version that is installed from the device manager
here, the latest available from the support page
https://support.hp.com/my-en/drivers/selfservice/hp-laptop-pc-14-d2000/36683214/model/38322794
does that correspond to something?
you probably have this warning from the Hp software support, assistant, ignore this, no need to start again indefinitely..
In general I advise to disable the automatic update, and to do it from time to time manually
was this reply helpful , or just say thank you ? Click on the yes button
Please remember to mark the answers this can help other users
Desktop-Knowledge-Base
Windows 11 22h2 inside , user
------------------------------------------------------------------------------------------------------------
08-20-2022 01:18 AM
What are you talking about ?
I just ask you to check the version you have, just tell me!
do you have hp support assistant, because I think it comes from there these messages!
HP Support Assistant | HP® Official Site
was this reply helpful , or just say thank you ? Click on the yes button
Please remember to mark the answers this can help other users
Desktop-Knowledge-Base
Windows 11 22h2 inside , user
------------------------------------------------------------------------------------------------------------
08-20-2022 04:26 AM
you must select your version of windows, not use automatic function, that said, if it indicates that it is up to date, then, perhaps no need to go further
check for hp driver updates
but you don't answer what I ask
was this reply helpful , or just say thank you ? Click on the yes button
Please remember to mark the answers this can help other users
Desktop-Knowledge-Base
Windows 11 22h2 inside , user
------------------------------------------------------------------------------------------------------------
08-20-2022 08:59 AM
I have run the Windows 11 update and there was another update for Intel Graphics, which I've installed. The Intel driver support wanted to reinstall that, so I've changed the support to manual start in services.
Thanks for the assistance
Case closed
08-20-2022 11:36 AM
if I don't have the reference of the computer, I can't do much, to find
but you have at least the possibility of recovering drivers, and software from the page of the series mentioned
was this reply helpful , or just say thank you ? Click on the yes button
Please remember to mark the answers this can help other users
Desktop-Knowledge-Base
Windows 11 22h2 inside , user
------------------------------------------------------------------------------------------------------------