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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Software and How To Questions
- Intel RST preventing windows update May 2019

Create an account on the HP Community to personalize your profile and ask a question
08-05-2019 03:50 PM
Welcome to HP Forums Community!
I suggest you download and run the Windows update troubleshooter from this link and it will automatically fix the Windows update issues: Click here
If the issue persists, uninstall Intel rapid storage and then try updating Windows.
Also, install the HP Support Assistant using the steps on this link to install all relevant updates for your device: Click here
For more details to resolve this issue: Click here
Let me know how that pans out,
If you feel I was helpful, simply click on Accept as Solution to help the community grow,
That said, I will have someone follow-up on this to ensure you've been helped,
Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.