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HP Recommended

Having same problem, hope that update comes soon.

HP Recommended

HP did post a BIOS update via HP Solutions. I solved the problem by downloading the HP update then i was able to run the Windows Update.

HP Recommended

Where did you download the HP BIOS update from? I could not find any new updates on the HP Support Assistant.

HP Recommended

I don't have HP Solutions but looked at the drivers & downloads page of the website without any joy.  Any further help would be appreciated with this please.

Thanks

HP Recommended

I noticed a dot (think it was green) on the Support Assistance Icon on my Windows Taskbar.  When I opened the assistant i clicked on the updates link under my device (a Pavilion Desktop). Downloaded and installed the Bios update and was able to install the Windows update after that.

HP Recommended

When I went to the HP Drivers and Downloads it had the history below. It was the May 2019 BIOS update that did the trick.

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HP Recommended

Thank you for the help! I had tried several other means to get the Windows update to take but nothing worked until I did as you instructed. I renamed the file, went to HP's website and found the RST update, ran the 1903 update and then re-attempted the Windows update. IT WORKED!! Thank you!

HP Recommended

I am also getting the same problem from a long time, hope to receive update from HP to arch download and install RST update soon so Windows 10 can complete update.

 

HP Recommended
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