08-12-2019 02:15 PM
I noticed a dot (think it was green) on the Support Assistance Icon on my Windows Taskbar. When I opened the assistant i clicked on the updates link under my device (a Pavilion Desktop). Downloaded and installed the Bios update and was able to install the Windows update after that.
08-14-2019 07:32 AM
Thank you for the help! I had tried several other means to get the Windows update to take but nothing worked until I did as you instructed. I renamed the file, went to HP's website and found the RST update, ran the 1903 update and then re-attempted the Windows update. IT WORKED!! Thank you!
08-19-2019 12:44 PM
According to Intel it is an Intel problem
They recommend to install driver 22.214.171.1240 generic Intel driver