• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
Victus by HP 15.6 inch Gaming Laptop 15-fb0000 (598U9AV)
Microsoft Windows 11

Hola comunidad, hoy vengo con una duda y quisiera saber de qué se trata, ya que mi laptop la compre hace una semana por fines de estudio, lo primero que hice fue descargar el explorador chrome, desinstalar aplicaciones que no usaria como juegos y manuales (sin tocar las apps del sistema), instale AutoCad, CadeSimu y Zotero, nada del otro mundo, y después de esto comencé a notar que el apagado de la computadora tardaba unos segundos más que antes, pero antes de apagarse por completo apareció este mensaje durante unos segundos: NvContainerWindowClass ... Esta aplicación impide que el equipo se apague . Así que me gustaría saber qué debo hacer, si hago uso de mi garantía o es normal, y qué hacer para no forzar el cierre. Muchas gracias, saludos desde Colombia.

2 REPLIES 2
HP Recommended

Screenshot_20221021-010711.png

HP Recommended

Hey @JG369 

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.



Or, if you prefer, you can visit the HP Spanish Community (https://h30467.www3.hp.com/). Thank you for your understanding.

Regards,

Ric_Ob

I work on behalf of HP. Our job as moderator is to monitor all traffic on the community.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.