12-05-2019 12:19 PM
I recently made a post and got a response from a moderator and a PM that said
Please confirm the following, and fill in any blank fields:
Description of Issue:
Is this legitimate? I want help, but I don't want to give someone my information who can't help me at all.
Solved! Go to Solution.
12-05-2019 12:33 PM
Yes, Arthur-c is one of the HP forum moderators, and is an employee of HP.
He is requesting that information so he can forward it to HP customer services, so they can make contact with you.