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‎12-05-2019 12:19 PM

HP Recommended
Product: Envy x360 15t
Operating System: Microsoft Windows 10 (64-bit)

I recently made a post and got a response from a moderator and a PM that said

 

Re: Shipping time over a month despite advertising 3-6 day shipping

Hi,

Please confirm the following, and fill in any blank fields:

Name:
Country:
Physical Address:
Email Address:
Phone #:
Product Model:
Serial Number:
Description of Issue:

Best Regards,

Arthur-c

 

Is this legitimate? I want help, but I don't want to give someone my information who can't help me at all.

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-05-2019 12:33 PM

HP Recommended

Hi:

 

Yes, Arthur-c is one of the HP forum moderators, and is an employee of HP.

 

He is requesting that information so he can forward it to HP customer services, so they can make contact with you.

 

View solution in original post

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1 REPLY 1

‎12-05-2019 12:33 PM

HP Recommended

Hi:

 

Yes, Arthur-c is one of the HP forum moderators, and is an employee of HP.

 

He is requesting that information so he can forward it to HP customer services, so they can make contact with you.

 

Was this reply helpful? Yes No
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