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‎10-21-2023 11:57 PM

HP Recommended
Product: HP HP Pavilion Gaming Laptop 15-ec0xxx

My 135W charger broke and I bought a replacement on Amazon that had the same wattage but when it's plugged in it tells me "Low power source detected. Your computer will run in reduced performance mode. Use of the original power adapter is recommended".  How can I fix this? Do I need to buy a higher wattage charger or a charger that is made by HP? 

Category:
1 REPLY 1

‎10-24-2023 10:03 AM

HP Recommended

Hi @jaxxx31,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are facing an issue with your Laptop AC adapter.

 

If the purchased power is the same and if it is still not working. Please get in touch with the place or manufacturer of the part to assist you further.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

 

Irfan_06-Moderator
I am an HP Employee

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