Lanilei20 Student
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Keyboard Typing Letters w/ Numbers & Arrow Keys Not Working


Pl9ea1s2e hel9p me.


This2 is2 s2upremel9y d3if4f4icul9t 

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Keyboard Typing Letters w/ Numbers & Arrow Keys Not Working

@Lanilei20 I suggest you turn off the mouse keys using the ease of access under control panel and check if that works, meanwhile: please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution: Click here for steps on finding the information we need!

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.

  1. In Windows, search for and open Control Panel.

  2. In Control Panel, click Ease of Access.

    Control panel with ease of access selected

  3. In the Ease of Access Center, click Change how your keyboard works.

    Select 'Change how your keyboard works' in the Ease of Access menu

  4. Uncheck the option for Turn on Mouse Keys, and then click OK.

    Turn on Mouse Keys unchecked

If the Turn on Mouse Keys box was unchecked or the keyboard issue persists, please refer to the following documents:

P.S: Welcome to HP Community 😉


Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.

I am an HP Employee

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