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- Keyboard backlight not working

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06-18-2025 06:38 PM
I bought my computer brand new and have had it since 2021. Up until about 3 days ago, the backlighting on the keyboard worked just fine. Little light would come on when you hit the power button, light would be on showing that the camera was off and if you hit the caps lock button, the little light would come on. Now I have nothing. No light to show that the computer is powering on, no light showing caps lock is on and nothing works when I hit F4 which is they keyboard light button. Has anyone else ran into this and how do I fix it?
I have checked all the drivers and they are all up to date, but now I'm wondering if there are too many keyboard drivers and that's the problem? They keyboard it's self if functioning just fine, it's just the lights that don't work. Any help would be greatly appreciated!