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The_Gary
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Keyboard key wrongly assigned

HP Spectre 360
Microsoft Windows 10 (64-bit)

Hi all,

 

I have recently had the motherboard of my laptop replaced under warranty, and since receiving it back the backslash key is not working correctly (having previously worked). I tested the key using the onscreen keyboard, and the key itself works, but functions as a shortcut for the control button instead of backslash. It is possible that I may have accidently pressed another key that reassigned it, but I don't remember doing so. How can I fix this so that the backslash key works properly again? (For reference, I am using the UK QWERTY keyboard format.)

 

Best wishes.

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The_Gary
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Keyboard key wrongly assigned

UPDATE: Through some searching I have found a solution from this forum: https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Spectre-X360-keyboard-backslas...

 

I have to admit though, I am not very impressed with HP, given that I spent ~£1500 on the HP Spectre 360 less than a year ago, and already I have had several problems with it - the screen stopped working (required the motherboard to be replaced), and then the backslash key being incorrectly assigned. The warranty is only for a year (which for me runs out in 2 weeks). I shall be extremely disappointed with HP if anything further happens to my laptop soon after the warranty runs out. To be honest, I expected a lot more reliability from such a high end laptop.

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